Samples frustration

As some of you might recall, I ordered a whole bunch of samples from The Perfumed Court in September. 22 September to be precise. About 10 days later I received the first lot of samples, which was great. I didn't think 10 days was necessarily unreasonable coming from the USA to the UK. Then a few days later I received an email stating that because one of my other samples still wasn't in stock they would send the rest of the samples rather than delaying any further. That was on 3 October. On 8 October I received about six emails stating that my order had shipped. I presume each email related to a separate shipment, or perhaps not. I really don't know. Well, it is now 15 October and I still haven't received anything.

I hate to be picky and come across as a moaner, because I usually am not, I promise you, but I do find this delay a bit unreasonable. I ordered about 20 samples and to date have only received 9 of them. Now I know the people who run The Perfumed Court do it mostly part time (I think) and that they are each based in different parts of the USA and thus stock is not located in a central location, but still, I think this service is just a bit tardy, considering I did part  with close on $100 more than three weeks ago and so far I have less than 50% of what I paid for.

I'd be interested in finding out what your experiences have been, if any. I'd prefer if you emailed me rather than posted here, because my intention is not to bad mouth The Perfumed Court, but I do find my experience with them a bit patchy. Still, I do like what they stock, which is a fantastic select of often hard-to-find stuff.